Smart Outlets

[OutagesIO_Support]

Hi,

The function was added today. Due to time constraints, it's hard coded to 30 seconds for now and something we might be able to change in the future but wanted to get this done asap.

You can find the power cycle function in the dashboard of the device you want to control, then by the outlet you want to power cycle, More actions, Run.

[jwladd]

@OutagesIO_Support Will the 6 outlet plug work with a software agent? For purposes of testing I would like to purchase a 6 outlet plug and run it at a location where I only have a software agent. When I have confidence that I know that I understand the 6 outlet plug and its controls, then I will transport it to my remote location where I have a hardware agent.

[OutagesIO_Support]

Yes, the agent type has no meaning to the controls.
The only thing that might be an issue is if it's Community or Extended.
I believe the controls are only available in the Extended dashboard mainly due to the costs of ongoing maintenance and development of the offering.

Keep in mind the six outlet plug only has 5 controllable outlets. One is reserved as a fixed standard outlet.

[jwladd]

@OutagesIO_Support I tried to purchase a 6-outlet power strip; but, unlike the web page for the 2-outlet plug, there was no "add to cart" button on the page resulting from "buy now" button on the 6-outlet power strip page. I was unable to find a workaround to enable the purchase.

[OutagesIO_Support]

Hi,

Something must have accidentally changed. Let me take a look, fix it then update this thread.

[OutagesIO_Support]

Can you try it again? I think it might be ok now.

[jwladd]

@OutagesIO_Support Add to cart button is now present for ordering 6-outlet power strip. On checkout it asks for username and password for returning customer. I purchased a hardware agent back in Sept, so I am a returning customer. My username and password for logging into support does not work at checkout. I don't seem to have recorded a different username/password at the time of my Sept purchase.

[OutagesIO_Support]

Yes, that's odd. That would take longer to figure out.

I think you can purchase as a guest? If that's an option, you could use that.

I'll have to have someone check on that part this week.

[jwladd]

@OutagesIO_Support success purchasing as guest! In the process I was told that my email address had been used previously, so part of your record keeping remembered me. This may have been when I tried to create a new account - I didn't keep a screen shot of this - sorry.

[OutagesIO_Support]

Good to hear. Glad you were able to get it done.

Having an account isn't really important. It can be convenient if someone if regularly buying things but outside of that, guess works fine.