@outagesio_support Thanks, I'll tread lightly and give it a go. Will post how I get on.
AF
OutagesIO Support Forums
Information, Support, and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small businesses, IT companies, and enterprises. Tracks Internet and provider reliability with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).Learn more by visiting www.outagesio.com
A
Latest posts made by asfreestone2
-
RE: On your local networkposted in OutagesIO features
-
RE: On your local networkposted in OutagesIO features
@asfreestone Agent ID 127995 Continuing on from above: I have just re-installed my UDM and I think, thanks to the agent, I have established the fault lies with the provider. Am I correct in saying that as I now have separate modem and router (the PPOE is configured on the router so the modem is a pass through) this still counts as 1 hop.
I have asked for a copy of outages from my provider and although in their information some drops coincide the agent shows a greater number. Their data also show two outages for several hours which never happened.
Once I confirm the above I intend to use the extended reports as evidence to take the complaint up the food chain.
Thanks
Andrew Freestone