Information and Support

Hi I have installed an Outages.Io agent on a company server.

The ICMP rules have been enabled on windows firewall but I am still not getting confirmation of a successful heartbeat with the Outages.Io servers based on what I can see in the product dashboard.

I am assuming it's due to our company firewall.

Does anyone know which ports to open/the external IP Outages.Io is trying to reach so I can open/whitelist?

Thanks,

J

Thank you, will raise the firewall changes to allow ICMP (any/any) on corporate firewall and hopefully post here when hops are showing on the agent dash :)

Hi there,

Cool thanks, would be useful for our finance accounts to have. Paypal subs should be enough :)

Thanks for all your assistance!