Yep, that was the agent in question, and it seems to be working now. Thank you for your help.
O
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@outagesiooutages
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
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Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.
Posts
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Purchased HW Agent + Service and it looks like I no longer have the servce -
Purchased HW Agent + Service and it looks like I no longer have the servceThanks for taking a look. Most things seem to be working again, but I did notice that I can no longer enable or configure notifications. All options on the alerts page are greyed out, and everything but email alerts for an inactive agent are disabled. Therefore, I have no way to enable alerts (email or otherwise) for outages, bandwidth issues, etc.
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Purchased HW Agent + Service and it looks like I no longer have the servceThank you for taking a look. I'm not 100% sure as to when I lost access, as I mainly accessed it when receiving notifications or when noticing connectivity/speed issues. It was likely at some point in the past month.
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Purchased HW Agent + Service and it looks like I no longer have the servceI purchased the hardware agent and 1 year of extended reports and monitoring of January of this year (2021), and at some point in the past month I seem to have lost all of the extended reports and ("premium") monitoring access on my account (j--n@m-t.biz). I would like to get this resolved as we continue to have connectivity issues with our provider, but no longer have consistent visibility and reporting. Thanks.