I have my agent set up and working. Last night it was recording pings and showing them on the graph in the dashboard. When I checked it this morning, the heartbeat/status graph is still working, but pings is empty. I also checked the historical ping graph and it was blank as well. Any ideas why the graph would stop showing, while everything is still up and running?

I'm running the agent on a Raspberry Pi with an ethernet connection.

@OutagesIO_Support I am running it manually at the moment. Stopping it and restarting it does seem to have brought back the pings. I guess we will see if they are still coming in tomorrow morning. Also, can you point me to the page with instructions to set it up as a service. I saw the link during the setup process, but I was more concerned with getting it working at all so I didn't bother with that step. But now I can't find the page again.

Thanks!

@OutagesIO_Support I am able to ping tpw.outagesio.com from the Rpi. I don’t know of any settings on my router that would be blocking traffic. But any help in pointing me in the right direction would be much appreciated. I have been having major issues with my ISP dropping service so I’m trying to collect data to present to them.

Thanks!

@OutagesIO_Support The agent id is 129221. Thanks!

I have my agent set up and working. Last night it was recording pings and showing them on the graph in the dashboard. When I checked it this morning, the heartbeat/status graph is still working, but pings is empty. I also checked the historical ping graph and it was blank as well. Any ideas why the graph would stop showing, while everything is still up and running?

I'm running the agent on a Raspberry Pi with an ethernet connection.