@mftitalia said in Hearthbeat Works, Speedtest Works, Hops Work, Pings doesn't works... why?:
It looks like we have a bug in this new version. We've put up a banner to explain it.
The agent algorithm uses pings as one piece of information to determine if there is a possible slowdown in order to trigger a speed test if that is enabled.
However, the new version 1.75.2205 (Windows only) doesn't seem to be sending those pings to the dashboard.
Oddly, it only seems to be affecting some of the installations and not all of them. So you might not see pings while someone else does.
Since hops are coming in and I see an outage as well, it means that everything else is working as it should be but those pings aren't coming in.
We'll investigate and put out a fix once we can isolate this. It takes a while since we have to test first to make sure we don't introduce any new problem so just look for an update and when it's there, update please.
We very much appreciate when members to let us know that something is not working right.
Too many walk away or think someone else reported which means sometimes, it can take a while before we are even aware of a problem.
Thank you for taking the time to let us know.