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Which ports to open on firewall to allow Agent to communicate? -
Which ports to open on firewall to allow Agent to communicate?Hi,
Glad to hear it's doing well and you now know what the problems were.
We do not have invoicing options other than subscriptions. We went with Paypal subscriptions because we prefer not to keep cards and other personal details on our end.
Our sister service, www,isptracker.com does have a billing capability but there is also a minimum requirement with discounts as you ramp up.
We also have a monthly flat rate cost but that's when you get into the thousands of agents. The kinds of companies that like this are those which have many remote employees they are supporting or other assets out in the field they want to monitor such as remote security systems, patient/telehealth equipment and so on.
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Which ports to open on firewall to allow Agent to communicate?Looks normal. Lots of ICMP blocking/limiting along the way it looks like.
So at this point, we have to assume that something on the host that the agent is running on is still blocking something.
Is there something running on the host that is a security manager or something or virus checker, something along those lines?
If you have another Windows host, you could install another agent, again, be sure you are admin when installing so that the firewall rule can be created then see if the dashboard shows that the agent is ready to be licensed.
Then please share the agent ID so we can look too.
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Which ports to open on firewall to allow Agent to communicate?You can test against tpw.outagesio.com, most other things may not have ICMP replies enabled.
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Outages flagged incorrectly as Internal.Hi, just FYI, we'll take a look at this again on Monday and try to help out.
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Which ports to open on firewall to allow Agent to communicate?Yes, on consumer stuff, most times, ICMP is enabled but on business firewalls, typically, ICMP is disabled.
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Which ports to open on firewall to allow Agent to communicate?The any/any incoming rule should allow ICMP too. Can you check that to be sure it's any/any.
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Two Agents with one licenseHi, yes, there is a delete option under Manage in that agent dashboard.
Glad this was solved and thinks for using OutagesIO.
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Two Agents with one licenseHi,
I assume we can close this as solved?
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Which ports to open on firewall to allow Agent to communicate?Hi,
Can you share the agent ID please so I can take a look.
The Windows installer sets up an any/any rule if I recall but it only uses ports 80, 443 and ICMP. Our agent uses the most common ports that most ISPs will never block but that said, some still block ICMP.
While we use some custom ICMP methods for some of the tests, ICMP is still needed.