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    Information, Support and FAQ forums for OutagesIO

    Our FREE software monitors your Internet service and provider and can alert you to connection issues or downtime. For home, small business, IT companies and enterprise. Monitor Internet outages, track network connection reliability, and get proof you can use. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more about www.outagesio.com by visiting our web site

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    7thlensinc

    @7thlensinc

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    Best posts made by 7thlensinc

    • RE: SOLVED: Cannot access dashboard | 503 and 504 errors

      I am having the same issue as the users above I get a Gateway timeout error. I've cleared all cache and also tried incognito.

      The only combination of things I can get to work, and allow me to log in are to open the page in incognito and make sure I do not have "Remember me next time" checked.

      Please let me know if I can help out trouble shooting in any other way.

      posted in OutagesIO features
      7
      7thlensinc
    • SOLVED: Missing Activation Code

      I received the email with the Mac for my new device. Now that I've received my device I've noticed that activation code portion of my email was left blank. What's the best way to obtain this?

      Also, side question. Is there a way, once it's on the network and has a DHCP address, to assign this device a static ip/route/dns?

      posted in OutagesIO features
      7
      7thlensinc

    Latest posts made by 7thlensinc

    • RE: SOLVED: Missing Activation Code

      @OutagesIO_Support

      Everything is up and working. I am still using the temp code as I have not received another code yet.

      posted in OutagesIO features
      7
      7thlensinc
    • SOLVED: Missing Activation Code

      I received the email with the Mac for my new device. Now that I've received my device I've noticed that activation code portion of my email was left blank. What's the best way to obtain this?

      Also, side question. Is there a way, once it's on the network and has a DHCP address, to assign this device a static ip/route/dns?

      posted in OutagesIO features
      7
      7thlensinc
    • RE: SOLVED: Cannot access dashboard | 503 and 504 errors

      @SBK

      Working fine with "Remember me next time" unchecked.

      If it is checked. I get a Gateway error.

      Its useable now. Just have to remember to not tick that box.

      posted in OutagesIO features
      7
      7thlensinc
    • RE: SOLVED: Cannot access dashboard | 503 and 504 errors

      @SBK

      Still takes a very long time to load. But when it does load I get a "Error 500
      file_put_contents(): Exclusive locks are not supported for this stream".

      I can click on agents on the top menu bar which pulls me to my online agents.

      posted in OutagesIO features
      7
      7thlensinc
    • RE: SOLVED: Cannot access dashboard | 503 and 504 errors

      @SBK

      Recorded a quick video for you. let me know if this helps.

      Logging in a cleared browser in ingotectio with"remember me" checked throws the gateway error. With out it. It seems to be working now.

      posted in OutagesIO features
      7
      7thlensinc
    • RE: SOLVED: Cannot access dashboard | 503 and 504 errors

      @OutagesIO_Support I have tired the steps above. I have the same results as the other uses. I did notice some console errors. Don't know if they is helpful but I grabbed a screen grab.

      Outageio_Console.jpg

      posted in OutagesIO features
      7
      7thlensinc
    • RE: SOLVED: Cannot access dashboard | 503 and 504 errors

      I am having the same issue as the users above I get a Gateway timeout error. I've cleared all cache and also tried incognito.

      The only combination of things I can get to work, and allow me to log in are to open the page in incognito and make sure I do not have "Remember me next time" checked.

      Please let me know if I can help out trouble shooting in any other way.

      posted in OutagesIO features
      7
      7thlensinc