Hi!
I'm trying to install the software agent on my Windows 10 Pro. Everytime I run the installer, it's stuck on "Starting services", then displays the following error:
Service 'Echo Networks Service' (OtmService) failed to start. Verify that you have sufficient privilieges to start system services.
What I see in the Windows event log (I'm Hungarian, some of this is just translated):
The service couldn't be started. System.NullReferenceException: Object reference not set to an instance of an object.
in the following place: SJRLibraryCode.Communication.NamedPipe.Close()
in the following place: SJRLibraryCode.Communication.NamedPipeServer.Listen()
in the following place: OtmService.OtmService.OnStart(String[] args)
in the following place: System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
I've tried the following:
run it as adminstrator
Update group policy, so I (and administrators) are added to the "log on as a service" permission
update my vc redist
update my .NET Framework 4.8
run sfc /scannow
(I've got in kind of a rabbit hole in what might be the problem, that's why I did these)
I suspect, that the problem might be on my end, but I have 0 idea on how to proceed.
Any idea would be greatly appreciated,
Berczz