I installed the software, got an agent running, upgraded to extended, but there never was anything showing in the section for disconnects etc. I was getting emails when it disconnected but that was it. I suspect I didn't really have admin priv when I installed it originally.
So I found the processes. Killed the processes and tried reinstalling with admin priv. Finally gave up and created a new agent which does run, of course now the extended I paid for is on another agent so it is just a community agent. The new agent rans (without extended of course) but there is still nothing showing in the outages panels at the bottom. I am seeing it is showing it is active but the hops now says it isnt' working (I guess that will go away after awhile according to the instructions.
Watching the demo video it shows alot more info showing on the dashboard than what I am seeing.
Looking for suggestions before I hit the uninstall button.
Too bad they don't offer chat support of some other way of getting to a real person. Giving this a try though.
L
Laguy442
@Laguy442
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.
Posts
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I really got the install messed up