Information and Support

@OutagesIO_Support

Please refer to the supporting screenshot. Unfortunately I cannot get to the Dashboard view for 5 of my agents I started setting up. I was being wise and wanted to set up the agents, before I downloaded and activated them. What this now means is that there is no Dashboard link available for these particular agents! The only one where I can access the Dashboard view is the one I fully installed and linked Key 1 & 2.

Am I missing something? All I want is for you to tell me how to remove the 5 inactivated Agents. I honestly cannot see a way!

Thank you in advance for your help!

Regards
JACQUES

Good afternoon.

I have two queries.

1.) I cannot enable any notifications options (EMAIL I all I want really). Is there no Notification option for Community level?

2.) I made the mistake of setting up more than one Agent for various of my sites/locations, unfortunately I can't see which agent is for which site. Is there a way to DELETE agents from my list - as I will re-setup each and NAME each prior to doing the next etc.

The product works - I just need to resolve the two things above.

Many thanks for any and all help.

Regards
JACQUES
New Zealand