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    OutagesIO Support Forums

    Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting our web site, www.outagesio.com

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    markl

    @markl

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    Best posts made by markl

    • RE: 32-bit Windows 7 agent installer

      @outagesio_support
      Hi,
      Oh, ok. I guess I would just have to find a newer laptop then.... Thanks.

      posted in Windows
      M
      markl
    • SOLVED: Agent Disconnected

      Hi, I have 2 agents that got disconnected this morning. I tried restarting the Echo, restarting the PC, but still it is disconnected. Can you help me please?

      ID: 128664, 128694

      posted in OutagesIO features disconnects monitoring windows 10
      M
      markl
    • RE: SOLVED: Cannot activate hardware agent

      @outagesio_support Hi. After trying again today, it's working now.

      Thanks.

      posted in OutagesIO features
      M
      markl

    Latest posts made by markl

    • Speed test stopped working

      Hi,
      My speed test has not been working since June 10. Can you take a look into this?

      90a0cd4e-fa04-4a7e-b1ae-05d00c193d41-image.png

      posted in OutagesIO features speedtest hardware agent agent
      M
      markl
    • RE: RAS Trial Feedback

      @SBK Can you send me a Zoom invite now?

      posted in OutagesIO features
      M
      markl
    • RE: RAS Trial Feedback

      @SBK Hi, sure, I sent you an email.

      posted in OutagesIO features
      M
      markl
    • RE: RAS Trial Feedback

      @SBK Hi Ed,

      Sure, please let me know when....

      posted in OutagesIO features
      M
      markl
    • RE: RAS Trial Feedback

      @OutagesIO_Support Hi,

      Oh yes, I remember I moved the agent on another network. So now I restarted the agent. Do I need to reset it?

      posted in OutagesIO features
      M
      markl
    • RE: RAS Trial Feedback

      @OutagesIO_Support
      Hi,

      Yes your assumptions are right, I did not reset the agent physically, I just disconnected the RAS, and reconnect again.

      posted in OutagesIO features
      M
      markl
    • RE: RAS Trial Feedback

      @SBK Hi,

      Can you help me on my RAS. I tried disconnecting it and reconnecting yesterday, and until now, it is still configuring.

      f35c3556-1eb4-41bf-8550-5735e6daa426-image.png

      posted in OutagesIO features
      M
      markl
    • RE: RAS Trial Feedback

      @SBK Hi,
      I think there was a mistake on my part, since we have multiple internet connection here, I did not notice that the Agent was running on the wrong network, it was not on the same network as the other devices. I will be testing it again. Sorry for that... 🙂

      If it still doesn't work, then let's test it together.....

      posted in OutagesIO features
      M
      markl
    • RAS Trial Feedback

      Hi,

      So this is my second testing of RAS. To start, I created 5 profiles for different network devices (a printer, a backup device, an industrial machine, a PBX, and a Ubiquiti web console). To create a profile, you just need to give it a profile name, the LAN IP (local IP), LAN port (80 or 443), url type, and the public IP of the one who is going to access it. For my testing, I used the public IP of our secondary ISP, which is entirely separated from the corporate network.

      After clicking on Create, the profile is Inactive by default, and you need to click the Enable (thumbs up button). It took 2-3 minutes before it becomes enabled. I noticed that whenever a profile is enabled, then the EDIT button will be greyed out. You can only edit the profile again by deactivating it.

      So this is how it looks like:
      f576a7ce-4781-4afa-b57f-09cfb0584f2b-image.png

      Out of the 5 Profiles, only the Ubiquiti console worked. I have tried several setting combinations but unfortunately it still didn't work.

      Settings tried:
      LAN port 80, URL http
      LAN port 80, URL https
      LAN port 443, URL http
      LAN port 443, URL https

      After 2 days, I tried it again, and nothing worked. I immediately checked our IP address and it changed. So I figured out this would not work on internet connection that does not have Public Static IP. For our scenario, I would like to use this for our 3rd party vendors, but it would be limited for those who has static IPs on their offices.

      Thank you

      posted in OutagesIO features ras trial feed remote access
      M
      markl
    • RE: RAS for 3rd party vendors

      @OutagesIO_Support Hi, yes I was testing it. Will probably create a post for my testing.

      posted in OutagesIO features
      M
      markl