Monitor your Internet service and provider

    Information and Support

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    1. Home
    2. markl

    Information, Support and FAQ forums for OutagesIO

    Our FREE software monitors your Internet service and provider and can alert you to connection issues or downtime. For home, small business, IT companies and enterprise. Monitor Internet outages, track network connection reliability, and get proof you can use. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more about www.outagesio.com by visiting our web site

    M
    • Profile
    • Following 0
    • Followers 0
    • Topics 6
    • Posts 19
    • Best 3
    • Controversial 0
    • Groups 0

    markl

    @markl

    3
    Reputation
    1
    Profile views
    19
    Posts
    0
    Followers
    0
    Following
    Joined Last Online

    markl Unfollow Follow

    Best posts made by markl

    • RE: 32-bit Windows 7 agent installer

      @outagesio_support
      Hi,
      Oh, ok. I guess I would just have to find a newer laptop then.... Thanks.

      posted in Windows
      M
      markl
    • SOLVED: Agent Disconnected

      Hi, I have 2 agents that got disconnected this morning. I tried restarting the Echo, restarting the PC, but still it is disconnected. Can you help me please?

      ID: 128664, 128694

      posted in OutagesIO features
      M
      markl
    • RE: SOLVED: Cannot activate hardware agent

      @outagesio_support Hi. After trying again today, it's working now.

      Thanks.

      posted in OutagesIO features
      M
      markl

    Latest posts made by markl

    • Speed testing not working

      Hi,

      I noticed that the Speedtest has not been working for some time. Are there any issues with it? I have a hardware agent.

      Thanks,

      posted in OutagesIO features
      M
      markl
    • RE: RAS for 3rd party vendors

      @SBK Hi yes you are correct. We're still having intermittent connection so I'll probably check it again on Monday. Thanks...

      posted in OutagesIO features
      M
      markl
    • RE: RAS for 3rd party vendors

      @OutagesIO_Support Sure, just let me know. Another thing that you may want to know, I have RESET the hardware agent, and changed its location. After resetting, I noticed that all the RAS profiles were deleted so I created a new one. And this new profile is the one that is still in configuring status.

      posted in OutagesIO features
      M
      markl
    • RE: RAS for 3rd party vendors

      @OutagesIO_Support Hi. Sorry for that, we just had an outage on our area. Now it is back online, and the agent is now active. Still waiting for the RAS to be up.

      posted in OutagesIO features
      M
      markl
    • RE: RAS for 3rd party vendors

      @OutagesIO_Support Hi,

      Now I am testing it with the vendor's equipment. I created a new profile but it has been in starting configuration mode for more than an hour... any idea here?

      52fc4140-2ecd-4849-a186-399addb96e0f-image.png

      posted in OutagesIO features
      M
      markl
    • RAS for 3rd party vendors

      Hi. I have tried the RAS and with your help seems to be working now. In order for me to access the router remotely, I need to login to my Outages portal, and click the RAS profile that I setup.

      My question is, how can our 3rd party vendors who has their switches/machines located on our premises/network access remotely using RAS without giving them access to my Outages portal?

      posted in OutagesIO features
      M
      markl
    • RE: Try RAS FREE for a month! (March 2022)

      @OutagesIO_Support Hi. I was able to test it and it is working. Now, how can I set up the vendors without giving them access to my Outages login? Can I just give them the URL, or is the URL dynamic?

      posted in OutagesIO features
      M
      markl
    • RE: Try RAS FREE for a month! (March 2022)

      @OutagesIO_Support Hi. Yes, go ahead. Thanks....

      posted in OutagesIO features
      M
      markl
    • RE: Try RAS FREE for a month! (March 2022)

      @OutagesIO_Support Hi, so now it was configured and enabled. But when I try clicking on the link, it doesn't work. I'm not sure if I am doing it right.

      LAN IP - I entered the LAN IP of one router here at our office, where my hardware agent is connected (same network).
      LAN Port - I entered 80, and also created another profile with 443.
      Public IP - I entered the public IP of my internet at my house.

      Tried connecting from my house, but it does not work.

      Replying to your comment "I ask because each person would need to have access to the control panel of their respective agent to access their own resources", so I need to give them access to my OutagesIO control panel? Or are you saying I need a separate hardware agent for each vendor?

      posted in OutagesIO features
      M
      markl
    • RE: Try RAS FREE for a month! (March 2022)

      @OutagesIO_Support
      We have several vendors that access their industrial machines for monitoring purposes. Currently, we configured port forwarding for them so they can remotely access their machines. Would this work with that kind of application?

      posted in OutagesIO features
      M
      markl