@7thlensinc said in Cannot access dashboard | 503 and 504 errors:
Working fine with "Remember me next time" unchecked.
If it is checked. I get a Gateway error.
Its useable now. Just have to remember to not tick that box.
Yep, that's it.
Without the check I consistently can view the dashboard.
With check, I get the gateway timeout.
There must be something conflict in the cookie, since if you remove it from the cache the dashboard can be viewed again.
@SBK
Can not see dashboard at https://app.outagesio.com/agent/dashboardUnified/id/128915 now
Gateway Timeout.....
@SBK
dashboard at app.outagesio.com is ok now!
www.outagesio.com gives a timeout now.
@OutagesIO_Support
Removed all outagesio related cookies in my chrome browser and everything seems to work now for both new and existing user.......
@OutagesIO_Support said in Cannot access dashboard | 503 and 504 errors:
Unfortunately, you have not shared any new information and I had asked a few things to try and help.
I'm not really sure how to diagnose this. I've tried it from different browsers, different networks, different PC's and all work as they should.
A dev that works remotely from Argentina has been working on this upgrade all week. A dev that is in the UK has also been working on something.
As you might notice in another post, we've even developed a new installation method during the last few days and there are posts from other members in the forums talking about installation help and they can reach the service.
The service was never completely down, it was interrupted during the week+ long upgrades/changes that we had to make.
Are you saying you still cannot access it now? If so, have you tried something like TOR? Maybe it's something between your location and the data center in Phoenix.
We're more than happy to help but we need more information in order to do so because everything is up and running.
Newly created user seems to work in chrome incognito mode:
@OutagesIO_Support said in Cannot access dashboard | 503 and 504 errors:
Unfortunately, you have not shared any new information and I had asked a few things to try and help.
I'm not really sure how to diagnose this. I've tried it from different browsers, different networks, different PC's and all work as they should.
A dev that works remotely from Argentina has been working on this upgrade all week. A dev that is in the UK has also been working on something.
As you might notice in another post, we've even developed a new installation method during the last few days and there are posts from other members in the forums talking about installation help and they can reach the service.
The service was never completely down, it was interrupted during the week+ long upgrades/changes that we had to make.
Are you saying you still cannot access it now? If so, have you tried something like TOR? Maybe it's something between your location and the data center in Phoenix.
We're more than happy to help but we need more information in order to do so because everything is up and running.
I tried to signup with a new account.
I received the confirmation email, but then again I can not activate it
When clicking "https://app.outagesio.com/account/activate/user_id/6633/token/ab49b5e0258fc475b4f53ab5f53ead6d" I get a timeout.....
@OutagesIO_Support
I have not been able to reach my dashboard on "https://app.outagesio.com/agent/dashboardUnified/id/128855" for more than a week now.
Don't know what to do.
It used to work for months/years.
In my chrome browser I get a timeout.
In a incognito-window (chrome) I get the login-form, but after logging in with my credentials I get the time-out.
On my mobile using the internet of my mobile-provider, I have the same.
Cannot reach any webpage from app.outagesio.com.
So I do not think it is my LAN.
I have created an alert on "https://uptimerobot.com/" to see if the dashboard-webpage is up, and they can reach the webpage.
What can ?I do next?
@kmichailg said in Cannot access dashboard | 503 and 504 errors:
Hello,
For the past week I haven't been able to access the user dashboard via https://app.outagesio.com. Is the service down?
@kmichailg said in Cannot access dashboard | 503 and 504 errors:
Hello,
For the past week I haven't been able to access the user dashboard via https://app.outagesio.com. Is the service down?
@kmichailg said in Cannot access dashboard | 503 and 504 errors:
Hello,
For the past week I haven't been able to access the user dashboard via https://app.outagesio.com. Is the service down?
I have exactly the same issue.
https://app.outagesio.com/ is not working for a week now!!!
What to do?
Regards,
Victor
