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@outagesio-greenwich-k12-ct-us

Hi, three of our agents are at the same address and are different speeds due to:

128389 - this is a Windows server connected with 1G ethernet
128313 - this is an OutagesIO hardware agent connected with 100M ethernet
128309 - this is a Windows laptop connected via Wi-Fi

the remaining agent is:

128316 - this is a Windows server connected with 1G ethernet

Agent 128389 started producing upload numbers last night around 2-3am:

2021-09-23 03:00:11 Baseline 527.62 Mbps 507.76 Mbps 28.80
2021-09-23 02:00:07 Baseline 488.99 Mbps 0 bps 28.80

However, agent 128313, the OutagesIO hardware agent, is still reporting 0 for upload speed on all of its speedtests. Please help!

We have a software agent (128389) that reports 0 upload speed when performing speedtests. The download speed is reported in the normal range, but the upload speeds are all listed as 0. Please help.

We just installed a new HW agent. It is up and running and shows Active and level "Extended". However, we are unable to see historical or enable notifications. Please advise.

Hi,

We purchased a 6 month license and everything was working. Then, we reset the agent and it appears to have reverted to a "free" version. Please advise.