Information and Support

what a waste of time for all of us.
Pls, remove all my data from your DDBB.

I'm afraid is 32 bits

pi@raspberrypi:~ $ lsb_release -a
No LSB modules are available.
Distributor ID: Raspbian
Description: Raspbian GNU/Linux 10 (buster)
Release: 10
Codename: buster

pi@raspberrypi:~ $ lscpu
Architecture: armv7l
Byte Order: Little Endian
CPU(s): 4
On-line CPU(s) list: 0-3
Thread(s) per core: 1
Core(s) per socket: 4
Socket(s): 1
Vendor ID: ARM
Model: 4
Model name: Cortex-A53
Stepping: r0p4
CPU max MHz: 1400,0000
CPU min MHz: 600,0000
BogoMIPS: 38.40
Flags: half thumb fastmult vfp edsp neon vfpv3 tls vfpv4 idiva idivt vfpd32 lpae evtstrm crc32

pi@raspberrypi:~ $ getconf LONG_BIT
32

Which type of platfrom should I select? Debian 7?

No way.
After generating a new agent and installing everithing from scratch. I esecute manually the /otm/otm_binay and this is what I get:
pi@raspberrypi:~ $ sudo sh /otm/otm_binary
/otm/otm_binary: 1: /otm/otm_binary: cannot open �T���t������@@������|BE���4��WqXvT<�Y�y
L!~S��O: No such file hZ�l*-�p-,
/otm/otm_binary: 1: /otm/otm_binary: ELF��n@X�@8: not found
/otm/otm_binary: 2: /otm/otm_binary: �@: not found
/otm/otm_binary: 3: /otm/otm_binary: T
��: not found
/otm/otm_binary: 3: /otm/otm_binary: H���gF
M: not found
/otm/otm_binary: 5: /otm/otm_binary: �v5���%
8
%����Z����: not found
/otm/otm_binary: 7: /otm/otm_binary: ��
�: not found
/otm/otm_binary: 7: /otm/otm_binary: �������: not found
/otm/otm_binary: 24: /otm/otm_binary: Syntax error: "(" unexpected

The agent in the dashboard does not change (staus is 'created')

pi@raspberrypi:~ $ ls -la /otm
total 252
drwxrwxrwx 2 root root 4096 dic 26 10:06 .
drwxr-xr-x 24 root root 4096 dic 24 15:33 ..
-rwxr-xr-x 1 root root 239704 dic 25 16:40 otm_binary
-rw-r--r-- 1 root root 490 dic 25 16:40 otminfo.log
-rwxr-xr-x 1 root root 2897 dic 24 15:39 starter.sh

Yes, I created /etc/agentid and I've also updated it whenever I've generated a new version of the agent and starter.sh to download.

One point: my raspi is set to UTC time (not to the the local one)

Regards

I selected de version "Raspberry, Pi 3B+, 64 bits".
Line 60 states: $STARTING_FOLDER/$OTM_BINARY &

Thanks

I'm alos receivin the same erro o my Raspi 3 b+
starter.sh: line 60: /otm/otm_binary: cannot execute binary file: Exec format error".

I use the standard configuration (/otm) and I´m trying to install the agent for the fist time.