On feb 6, 2021 I bought a yellow hardware agent which has been functioning up till - well, some time ago, where it stopped communicating. I've not done anything to recover it but recently got an email regarding some sort of recovery procedure needed due to a bad firmware-update. So I decided to jump on the bandwagon and recover mine using the described method and file.
Initial action was to check for function. And lo-and-behold; the device was active. Nice.
it shows as "Abandoned", yet also "Your agent is communicating correctly, and ready to be licensed".
I have NOT tried updating the firmware. Given the device is online, I'll leave it to do that as it sees fit and not interfere.
However, I'd like it to not be in the Abandoned state.
How to proceed?
ID 127572, order #3413.
Best regards,
Martin