Chiming in on this subject, as I see the same results:
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Heartbeat, Speedtest & Ping: Showing data/OK
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Outages, AvgTime & NetworkStats: Empty
Trying to get confirmation my setup is OK, I've then tried poking the system:
Shut down fiber connector box (that should kill the WAN). Checking via cellphone I see the agent becoming 'Inactive'.
Restore power to fiber connector box. Validate Agent comes back 'Active' via cellphone-link.
Shut down router (that should kill the LAN). Checking via cellphone I see the agent becoming 'Inactive'.
Restore power to router. Validate Agent comes back 'Active' via cellphone-link.
Shut down Agent (That should register as inoperative Agent or something similar). Checking via cellphone I see the agent becoming 'Inactive'.
restart Agent. Validate Agent comes back 'Active' via cellphone-link.
No cigar. Outages, AvgTime & NetworkStats remain empty.
I'm considering getting a HW Agent, but not until I've seen the system successfully detecting an outage.
Any ideas on how to procede?
Agent: 127418 running on Win10/64
Router: Turris Omnia (https://www.turris.com/en/omnia/overview/)
LAN: Wired GBit, wireless a-b-g-n-ac
WAN: 100/100 fiber, static IP