Thanks again for your assistance. I tried a bunch of different combinations and I finally got it to work. It turns out my OCP profile had a missing last name. After I filled it in I passed the Let Us Know page and can now see the agent page. On the Update Account page, the last name field wasn't marked as required so I left it blank before, and I think that was causing the looping to occur.
O
OutagesUser2021
@OutagesUser2021
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Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.