My internet service was down for several hours last night. this was due to provider problems as evidenced by email received from provider once service was restored. My dashboard shows no indication of this outage. I haven't received any notifications from outagesio.com. My hardware agent is 129676
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jwladd
Posts
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does a hardware agent ship with a power supply? or does the customer need to purchase one separately?
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I am having difficulty activating my new hardware agent. I don't receive email when activating the agent. One problem might be the switch next to the reset button shown in the attached. What is this switch? Which way should it be set? How do I know if the agent is communicating with your network? The indicator lights are as shown on the attached HardwareAgent_129676-2.jpg with the left-most light steady on.
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I am confident that my internet service at a remote site was down for a day or more; however, once service was restored my hardware agent does not seem to record this outage at all. I am confident that my internet was down because my remote Google thermostat and camera reported that they had been down for a day or more.
major service provide outage not reported by my agent
hardware agent power supply
Hardware agent install
day-long outage not recorded