Information and Support

Yes, I will then wait for the final version fix. Please let me know when available, thanks!

How do I utilize this test version? Agent ID is 130562

that's what I am asking, remind me of the starter command. Sorry if my wording wasn't correct.

I don't want to make it a service at this point. What is the command to restart the agent?

I am running the software agent on Linux. You really suggest an agent restart every 24 hours? Is the restart necessary to update the agent? I have not automated the running of the agent. Can you remind me how to restart the agent service on Ubuntu? Thanks!

What will I have to do if the bug resolution is confirmed?

What Is My IP?

My Public IPv4:
192.182.88.71

My Public IPv6:
Not Detected
My IP Location:
Patterson, CA US

My ISP:
Frontier Communications of America Inc.

Not sure what the xx.42.148.201 address is.

Yes, LAN is 2.1, WAN is DHCP from ISP.

2.1 is my router that is connected via ethernet drop to my ISP. No separate firewall is in the mix here.

I had a 7m outage yesterday. It was definitely an issue with my ISP not "Internal" as it was noted. Why did it not show as "Provider"?

Agent ID is 130562.

2023-11-28 14:52:51 - Down (192.168.2.1) for 7m 44s (Internal)

Would love a further explanation.

Thank you!

Done, thank you! Any plans to have any refurbed hardware agents $29.95 available any time soon?

Dashboard for that one not available it says

I don't see an option to delete? Shows disconnected and all action buttons unavailable.

Will see how this works over time on this linux machine. Otherwise, I may buy a hardware agent if I deem it useful. I am a previous montior.io customer so that's my reason for going this route with outagesio. Thanks!

agent 130561 will auto delete right?

I am just using this for my home so unless I create a windows agent or buy a hardware agent at some point, I don't have a reason to use another agent.

OK, it's working now. If I don't go thru the steps to set it to a service, if I have to reboot this linux box, do I just run the starter.sh script again?

Agent says disconnected so that means I need to download again? New credentials again then too right? I am ensuring that the owner and group for the agentid file and starter.sh script are root root rather than stockmal stockmal. OK, I guess I'll try it again.

By the way, I did not delete the previous agents, it appears someone did from your side. I guess you can delete the most recent one I tried. I'll go through the motions again and let you know. Thanks!

Ubuntu..........Please read previous comments for additional detail. Thanks!

filename still downloads as starter.sh; thought you said updated to no dots in the filename?

Anyway, tried it...

Receiving binary location
Getting the OTM Package
curl: (3) URL using bad/illegal format or missing URL
Receiving binary location
Getting the OTM Package
curl: (3) URL using bad/illegal format or missing URL
Receiving binary location
Getting the OTM Package
curl: (3) URL using bad/illegal format or missing URL
Receiving binary location
Getting the OTM Package
curl: (3) URL using bad/illegal format or missing URL