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Monitor your Internet service and provider

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  5. starter.sh keeps saying Receiving binary location continuously
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
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starter.sh keeps saying Receiving binary location continuously

Scheduled Pinned Locked Moved Solved Linux
agentagentsetuplinux
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  • SBKS Offline
    SBKS Offline
    SBK
    wrote on last edited by
    #8

    Which agent this comment is referred to ?

    Ed (K.)
    Development Team

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    0
    • S Offline
      S Offline
      stevestockmal
      wrote on last edited by
      #9

      Ubuntu..........Please read previous comments for additional detail. Thanks!

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      0
      • SBKS Offline
        SBKS Offline
        SBK
        wrote on last edited by
        #10

        I am simulating your agent and all is working fine
        You should also see that your agent became active

        Please confirm you can see your agent active from the dashboard

        As soon as you confirm i will stop it and will try to troubleshoot with you to see what is happening at your site

        Ed (K.)
        Development Team

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        • SBKS Offline
          SBKS Offline
          SBK
          wrote on last edited by SBK
          #11

          I am going to stop it anyway since there is no issue in the code
          I strongly suggest that you download again the script andto do that you need to follow the link "Click to complete" that I reinstated for you and download again the script to overwrite what you are using now

          Also double check credentials

          I also saw you deleted the previous agent (that is why I was asking which ID you were referring to)

          Ed (K.)
          Development Team

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          0
          • S Offline
            S Offline
            stevestockmal
            wrote on last edited by
            #12

            Agent says disconnected so that means I need to download again? New credentials again then too right? I am ensuring that the owner and group for the agentid file and starter.sh script are root root rather than stockmal stockmal. OK, I guess I'll try it again.

            By the way, I did not delete the previous agents, it appears someone did from your side. I guess you can delete the most recent one I tried. I'll go through the motions again and let you know. Thanks!

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            0
            • SBKS Offline
              SBKS Offline
              SBK
              wrote on last edited by SBK
              #13

              Let me clarify since it seems there is a tiny misunderstanding ...

              1. No one will delete an agent created by a customer, the only possibility is that since the agent was created and never became active in the following 24 hours, since we were testing and troubleshooting, it was removed automatically

              2. I decided to simulate your installation with the credentials and found they were working fine, then i reinstated the conditions of before my intervention

              3. I am suggesting that you download again the script since I have the doubt that it was modified (it is a bet since I cannot say from here)

              4. Every agent changes its status depending if it is communicating with our servers (ACTIVE), lost its connectivity for less than 30 min (INACTIVE) or more than 30 min (DISCONNECTED)

              Ed (K.)
              Development Team

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              • S Offline
                S Offline
                stevestockmal
                wrote on last edited by
                #14

                OK, it's working now. If I don't go thru the steps to set it to a service, if I have to reboot this linux box, do I just run the starter.sh script again?

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                • SBKS Offline
                  SBKS Offline
                  SBK
                  wrote on last edited by
                  #15

                  Yes, correct
                  You can decide how you want the service to run

                  Ed (K.)
                  Development Team

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                  0
                  • OutagesIO_SupportO Offline
                    OutagesIO_SupportO Offline
                    OutagesIO_Support
                    wrote on last edited by
                    #16

                    To also help clarify, this is important to understand.

                    When you create a new software agent, that agent generates its own credentials.
                    These are the credentials you put into the /etc/agentid file.

                    If that agent gets removed, those credentials are no longer any good.
                    Meaning, you would have to create a new one and use those credentials.

                    If you have agents at different locations, you can use the Nickname to keep track of which are which and take note that each of those agents would also have their own credentials.

                    Therefore, if you use the same credentials, you will mess up your reports.

                    The reason for the credentials is to make sure that agents and reports match up.

                    Hope this helps a bit more.

                    Regards,
                    OutagesIO Support

                    Search engines favor deep pockets making it difficult to find services like OutagesIO.
                    To help us, you could leave a Google review, or share your reports in forums, or social media.
                    You could mention us in articles, and perhaps someone would review us.
                    We count on satisfied members spreading the word!

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                    • S Offline
                      S Offline
                      stevestockmal
                      wrote on last edited by
                      #17

                      I am just using this for my home so unless I create a windows agent or buy a hardware agent at some point, I don't have a reason to use another agent.

                      1 Reply Last reply
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                      • OutagesIO_SupportO Offline
                        OutagesIO_SupportO Offline
                        OutagesIO_Support
                        wrote on last edited by
                        #18

                        You can also automate it as a service.

                        https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

                        If this article doesn't cover your version, just look online for how to enable a script or something else as a service for your particular platform.

                        Hope all is good now.

                        Regards,
                        OutagesIO Support

                        Search engines favor deep pockets making it difficult to find services like OutagesIO.
                        To help us, you could leave a Google review, or share your reports in forums, or social media.
                        You could mention us in articles, and perhaps someone would review us.
                        We count on satisfied members spreading the word!

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                        0
                        • OutagesIO_SupportO Offline
                          OutagesIO_SupportO Offline
                          OutagesIO_Support
                          wrote on last edited by
                          #19

                          I am just using this for my home so unless I create a windows agent or buy a hardware agent at
                          some point, I don't have a reason to use another agent.

                          No problem. I'm just pointing out how things work in case you decide to monitor other locations.

                          Regards,
                          OutagesIO Support

                          Search engines favor deep pockets making it difficult to find services like OutagesIO.
                          To help us, you could leave a Google review, or share your reports in forums, or social media.
                          You could mention us in articles, and perhaps someone would review us.
                          We count on satisfied members spreading the word!

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                          • OutagesIO_SupportO OutagesIO_Support marked this topic as a question on
                          • S Offline
                            S Offline
                            stevestockmal
                            wrote on last edited by
                            #20

                            agent 130561 will auto delete right?

                            SBKS 1 Reply Last reply
                            0
                            • OutagesIO_SupportO Offline
                              OutagesIO_SupportO Offline
                              OutagesIO_Support
                              wrote on last edited by
                              #21

                              If you create an agent but don't complete the install in 24hrs, yes, it automatically gets removed to prevent confusing seeing multiple agents.

                              Regards,
                              OutagesIO Support

                              Search engines favor deep pockets making it difficult to find services like OutagesIO.
                              To help us, you could leave a Google review, or share your reports in forums, or social media.
                              You could mention us in articles, and perhaps someone would review us.
                              We count on satisfied members spreading the word!

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                              • OutagesIO_SupportO OutagesIO_Support has marked this topic as solved on
                              • S Offline
                                S Offline
                                stevestockmal
                                wrote on last edited by
                                #22

                                Will see how this works over time on this linux machine. Otherwise, I may buy a hardware agent if I deem it useful. I am a previous montior.io customer so that's my reason for going this route with outagesio. Thanks!

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                                • S stevestockmal

                                  agent 130561 will auto delete right?

                                  SBKS Offline
                                  SBKS Offline
                                  SBK
                                  wrote on last edited by
                                  #23

                                  @stevestockmal
                                  Agent 130561 will NOT be deleted automatically since it was activated by my test
                                  If you want to remove it you can do it from the manage menu of the dashboard

                                  Ed (K.)
                                  Development Team

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                                  0
                                  • S Offline
                                    S Offline
                                    stevestockmal
                                    wrote on last edited by stevestockmal
                                    #24

                                    I don't see an option to delete? Shows disconnected and all action buttons unavailable.

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                                    • SBKS Offline
                                      SBKS Offline
                                      SBK
                                      wrote on last edited by
                                      #25

                                      Dashboard, then choose Manage, then choose Delete

                                      Ed (K.)
                                      Development Team

                                      1 Reply Last reply
                                      0
                                      • S Offline
                                        S Offline
                                        stevestockmal
                                        wrote on last edited by
                                        #26

                                        Dashboard for that one not available it says

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                                        0
                                        • SBKS Offline
                                          SBKS Offline
                                          SBK
                                          wrote on last edited by
                                          #27

                                          Try now please

                                          Ed (K.)
                                          Development Team

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