starter.sh keeps saying Receiving binary location continuously

[SBK]

I am going to stop it anyway since there is no issue in the code
I strongly suggest that you download again the script andto do that you need to follow the link "Click to complete" that I reinstated for you and download again the script to overwrite what you are using now

Also double check credentials

I also saw you deleted the previous agent (that is why I was asking which ID you were referring to)

[stevestockmal]

Agent says disconnected so that means I need to download again? New credentials again then too right? I am ensuring that the owner and group for the agentid file and starter.sh script are root root rather than stockmal stockmal. OK, I guess I'll try it again.

By the way, I did not delete the previous agents, it appears someone did from your side. I guess you can delete the most recent one I tried. I'll go through the motions again and let you know. Thanks!

[SBK]

Let me clarify since it seems there is a tiny misunderstanding ...

1. No one will delete an agent created by a customer, the only possibility is that since the agent was created and never became active in the following 24 hours, since we were testing and troubleshooting, it was removed automatically

2. I decided to simulate your installation with the credentials and found they were working fine, then i reinstated the conditions of before my intervention

3. I am suggesting that you download again the script since I have the doubt that it was modified (it is a bet since I cannot say from here)

4. Every agent changes its status depending if it is communicating with our servers (ACTIVE), lost its connectivity for less than 30 min (INACTIVE) or more than 30 min (DISCONNECTED)

[stevestockmal]

OK, it's working now. If I don't go thru the steps to set it to a service, if I have to reboot this linux box, do I just run the starter.sh script again?

[SBK]

Yes, correct
You can decide how you want the service to run

[OutagesIO_Support]

To also help clarify, this is important to understand.

When you create a new software agent, that agent generates its own credentials.
These are the credentials you put into the /etc/agentid file.

If that agent gets removed, those credentials are no longer any good.
Meaning, you would have to create a new one and use those credentials.

If you have agents at different locations, you can use the Nickname to keep track of which are which and take note that each of those agents would also have their own credentials.

Therefore, if you use the same credentials, you will mess up your reports.

The reason for the credentials is to make sure that agents and reports match up.

Hope this helps a bit more.

[stevestockmal]

I am just using this for my home so unless I create a windows agent or buy a hardware agent at some point, I don't have a reason to use another agent.

[OutagesIO_Support]

You can also automate it as a service.

https://www.outagesio.com/monitor-your-internet-with-linux-desktop-or-server/

If this article doesn't cover your version, just look online for how to enable a script or something else as a service for your particular platform.

Hope all is good now.

[OutagesIO_Support]

I am just using this for my home so unless I create a windows agent or buy a hardware agent at
some point, I don't have a reason to use another agent.

No problem. I'm just pointing out how things work in case you decide to monitor other locations.

[stevestockmal]

agent 130561 will auto delete right?

[OutagesIO_Support]

If you create an agent but don't complete the install in 24hrs, yes, it automatically gets removed to prevent confusing seeing multiple agents.

[stevestockmal]

Will see how this works over time on this linux machine. Otherwise, I may buy a hardware agent if I deem it useful. I am a previous montior.io customer so that's my reason for going this route with outagesio. Thanks!

[SBK]

@stevestockmal
Agent 130561 will NOT be deleted automatically since it was activated by my test
If you want to remove it you can do it from the manage menu of the dashboard

[stevestockmal]

I don't see an option to delete? Shows disconnected and all action buttons unavailable.

[SBK]

Dashboard, then choose Manage, then choose Delete

[stevestockmal]

Dashboard for that one not available it says

[SBK]

Try now please

[stevestockmal]

Done, thank you! Any plans to have any refurbed hardware agents $29.95 available any time soon?

[OutagesIO_Support]

Hi,

Those refurbs come up now and then but we no longer have any at the moment sorry.