Seems you found something we have to look into.
Report upgrades are done on the application site (app.outagesio.com) but hardware purchases are done on the www.outagesio.com site.

On the www, we use a paypal software package that allows us to automatically calculate the shipping but that code doesn't work and is not available on the app software that we're using.

Thanks for pointing this out. I'll bring it up as something we need to add when a hardware agent is prepared for shipping.

Thank you for using OutagesIO and hope it helps you find the problems you might be experiencing.