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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

RPi help for newbie

Scheduled Pinned Locked Moved Solved ARM
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  • A Offline
    A Offline
    arniepodo
    wrote on last edited by
    #1

    I would like to use this service, but am not sure how to install in on my RPi 4. I have created the agentid file in /etc. I have copied the arm file to the Rpi. However, when I click on it from the file manager, nothing seems to happen. Can someone run me though the steps I need to do to get this running on my RPi 4?

    Much appreciate any help!

    Thanks.

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    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #2

    Hi,

    I'm not sure what you mean by clicking on a file manager.

    Sounds like you have your /etc/agentid file set as needed.

    Did you make the program executable, 'chmod 755' to start with?

    If you start a terminal session, you should be able to change the permissions to make the program executable.

    After that, you could just type './agent &' or what ever you have the program called and it would start.

    You'll know it's running when you see the Heartbeat go green in your dashboard for that agent.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • A Offline
    A Offline
    arniepodo
    wrote on last edited by
    #3

    Thank you for the fast reply. I had already done the chmod thing. However, when I enter this in the terminal window:

    ./agent outagemon_arm

    I get an error that says "bash: ./agent: no such file or directory

    FWIW, the outagemon_arm file is located in /home/pi directory

    What am I doing wrong?

    Thanks.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #4

    Hi,

    If you called the file outagemon_arm, then you need to

    chmod 755 outagemon_arm

    then

    ./outagemon_arm &

    That should run the program.

    If not, can you run, pwd, show the results, then show a listing (ls -la) of the files.

    Cut/paste those results including when you run the program into this post.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • A Offline
    A Offline
    arniepodo
    wrote on last edited by
    #5

    I will try this, but I am not sure what the symbol is at the end of this line that you gave:

    "# ./outagemon_arm &"

    Thanks again.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #6

    ./outagemon_arm &

    It's the symbol over the 7 (ampersand) on your keyboard. It's the standard way of running a Linux program so that it spawns its own process so you can keep working.

    Since the program doesn't output anything, it would just run in memory until you kill it or reboot the system.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #7

    BTW, we don't have anyone moderating this forum yet.

    Maybe you can post in which ever Pi forums you are in asking about how to run the agent but more importantly, you'll want to have a script to automatically start it when your device powers up and no one here has shared anything we can make available.

    I hope at some point, someone will want to become moderator of this forum so that ARM/Pi members can be better helped.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • A Offline
    A Offline
    arniepodo
    wrote on last edited by
    #8

    Thanks again. I did enter the command as you stated, and it returned this:

    "[1] 2458"

    Does this mean it is running?

    When I go to the control panel at app.outagesio.com, it does not show the agent at all. It says not found.

    Any advice?

    Thank you and thanks for your volunteering in this forum.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #9

    "[1] 2458"

    Does this mean it is running?

    Yes, it means a process was created and is running. Without the ampersand, that process will die the moment you log out of your ssh session.

    When I go to the control panel at app.outagesio.com, it does not show the agent at all. It says not found.

    Any advice?

    Did you perhaps delete the agent at some point from your control panel?

    If not, can you give me the agent ID and I'll see if it's there.

    Thank you and thanks for your volunteering in this forum.

    Sure, no problem :).

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #10

    If you removed the agent from your control pane, then the corresponding agent software on your device has nothing to communicate with.

    If you create a new agent, be sure to update your /etc/agentid file using the new credentials so that agent can communicate with its corresponding reports.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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  • A Offline
    A Offline
    arniepodo
    wrote on last edited by
    #11

    Seems to be working now.

    Thank you again for all of your help!

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    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #12

    Great, thank you for letting us know.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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