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  • Articles, information and new additions posted here

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    The update fixes a number of small bugs, normalizes the version number, and adds a powerful new feature for the Windows agent.

    Windows wireless (Wi-Fi) adapter monitoring

    Our new Wi-Fi Monitoring Tool is here to make troubleshooting wireless network issues easier and faster.

    Whether you’re an IT support professional helping remote workers or just trying to keep a home network running smoothly, this tool gives you real-time insights into critical network performance details like signal strength, packet loss, and latency.

    With this information, you can quickly pinpoint and fix problems without the usual trial-and-error approach.

    Designed to be practical and straightforward, this tool is perfect for tackling common Wi-Fi frustrations like weak connections, slow speeds, or devices switching between access points.

    It’s especially helpful for remote troubleshooting, letting you see exactly what’s happening with a user’s connection so you can save time and avoid unnecessary on-site visits.

    Whether you’re managing a corporate network or optimizing your home setup, this tool gives you the details you need to keep Wi-Fi working its best.

    While this is in our Windows only agent at this time, it will be introduced into our Linux version in the near future.

    Blog article posted here

  • Are Internet problems in your local network or with your Internet provider? Don’t waste countless hours, let Outages help! Shows issues with YOUR Internet connection AND neighborhood. Gives you hard FACTS on what’s REALLY happening, reported or not.

    207 Topics
    2k Posts
    OutagesIO_SupportO

    Yes, ping times are affected by which hops they flow through. We always wanted a more 'real world' result for pings so wanted those to go through many switches getting to our network. We just needed a reliable destination. It didn't matter where or what, so long as the agents algorithm was able to build up averages from which it would recognize latency changes.

    We've tested using closer (to the agent) destinations but it's never 'real world' like. We keep testing this to see how we can improve it.

    Thanks very much for bringing this up. We're looking into the other things too.