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RPi help for newbie

Scheduled Pinned Locked Moved Solved ARM
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  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support
    wrote on last edited by
    #2

    Hi,

    I'm not sure what you mean by clicking on a file manager.

    Sounds like you have your /etc/agentid file set as needed.

    Did you make the program executable, 'chmod 755' to start with?

    If you start a terminal session, you should be able to change the permissions to make the program executable.

    After that, you could just type './agent &' or what ever you have the program called and it would start.

    You'll know it's running when you see the Heartbeat go green in your dashboard for that agent.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets making it difficult to find services like OutagesIO.
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    • A Offline
      A Offline
      arniepodo
      wrote on last edited by
      #3

      Thank you for the fast reply. I had already done the chmod thing. However, when I enter this in the terminal window:

      ./agent outagemon_arm

      I get an error that says "bash: ./agent: no such file or directory

      FWIW, the outagemon_arm file is located in /home/pi directory

      What am I doing wrong?

      Thanks.

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      • OutagesIO_SupportO Offline
        OutagesIO_SupportO Offline
        OutagesIO_Support
        wrote on last edited by
        #4

        Hi,

        If you called the file outagemon_arm, then you need to

        chmod 755 outagemon_arm

        then

        ./outagemon_arm &

        That should run the program.

        If not, can you run, pwd, show the results, then show a listing (ls -la) of the files.

        Cut/paste those results including when you run the program into this post.

        Regards,
        OutagesIO Support

        Search engines favor deep pockets making it difficult to find services like OutagesIO.
        To help us, you could leave a Google review, or share your reports in forums, or social media.
        You could mention us in articles, and perhaps someone would review us.
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        • A Offline
          A Offline
          arniepodo
          wrote on last edited by
          #5

          I will try this, but I am not sure what the symbol is at the end of this line that you gave:

          "# ./outagemon_arm &"

          Thanks again.

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          • OutagesIO_SupportO Offline
            OutagesIO_SupportO Offline
            OutagesIO_Support
            wrote on last edited by
            #6

            ./outagemon_arm &

            It's the symbol over the 7 (ampersand) on your keyboard. It's the standard way of running a Linux program so that it spawns its own process so you can keep working.

            Since the program doesn't output anything, it would just run in memory until you kill it or reboot the system.

            Regards,
            OutagesIO Support

            Search engines favor deep pockets making it difficult to find services like OutagesIO.
            To help us, you could leave a Google review, or share your reports in forums, or social media.
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            • OutagesIO_SupportO Offline
              OutagesIO_SupportO Offline
              OutagesIO_Support
              wrote on last edited by
              #7

              BTW, we don't have anyone moderating this forum yet.

              Maybe you can post in which ever Pi forums you are in asking about how to run the agent but more importantly, you'll want to have a script to automatically start it when your device powers up and no one here has shared anything we can make available.

              I hope at some point, someone will want to become moderator of this forum so that ARM/Pi members can be better helped.

              Regards,
              OutagesIO Support

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              • A Offline
                A Offline
                arniepodo
                wrote on last edited by
                #8

                Thanks again. I did enter the command as you stated, and it returned this:

                "[1] 2458"

                Does this mean it is running?

                When I go to the control panel at app.outagesio.com, it does not show the agent at all. It says not found.

                Any advice?

                Thank you and thanks for your volunteering in this forum.

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                • OutagesIO_SupportO Offline
                  OutagesIO_SupportO Offline
                  OutagesIO_Support
                  wrote on last edited by
                  #9

                  "[1] 2458"

                  Does this mean it is running?

                  Yes, it means a process was created and is running. Without the ampersand, that process will die the moment you log out of your ssh session.

                  When I go to the control panel at app.outagesio.com, it does not show the agent at all. It says not found.

                  Any advice?

                  Did you perhaps delete the agent at some point from your control panel?

                  If not, can you give me the agent ID and I'll see if it's there.

                  Thank you and thanks for your volunteering in this forum.

                  Sure, no problem :).

                  Regards,
                  OutagesIO Support

                  Search engines favor deep pockets making it difficult to find services like OutagesIO.
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                  • OutagesIO_SupportO Offline
                    OutagesIO_SupportO Offline
                    OutagesIO_Support
                    wrote on last edited by
                    #10

                    If you removed the agent from your control pane, then the corresponding agent software on your device has nothing to communicate with.

                    If you create a new agent, be sure to update your /etc/agentid file using the new credentials so that agent can communicate with its corresponding reports.

                    Regards,
                    OutagesIO Support

                    Search engines favor deep pockets making it difficult to find services like OutagesIO.
                    To help us, you could leave a Google review, or share your reports in forums, or social media.
                    You could mention us in articles, and perhaps someone would review us.
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                    • A Offline
                      A Offline
                      arniepodo
                      wrote on last edited by
                      #11

                      Seems to be working now.

                      Thank you again for all of your help!

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                      • OutagesIO_SupportO Offline
                        OutagesIO_SupportO Offline
                        OutagesIO_Support
                        wrote on last edited by
                        #12

                        Great, thank you for letting us know.

                        Regards,
                        OutagesIO Support

                        Search engines favor deep pockets making it difficult to find services like OutagesIO.
                        To help us, you could leave a Google review, or share your reports in forums, or social media.
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