Agent stats - error - incorrect?

[khaled13]

hi

can someone explain why agent has a drop / zero measure for 2 minutes on pings?

regards

EDIT: not even 2h passed and already 3 empty measure

[OutagesIO_Support]

Hi,

There are disconnections, meaning, the agent could not reach our network for some reason or another.
The agent will always log outages that it can determine but when you see these without outages as well, it means something else, bad cable, low signal level if cable/WiFi, something with the provider, or anything but an actual outage.