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Monitor your Internet service and provider

Information and Support

  1. Home
  2. Categories
  3. Site/Services information
  4. Feedback about OutagesIO
  5. How does one cancel service?
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.

How does one cancel service?

Scheduled Pinned Locked Moved Solved Feedback about OutagesIO
billingsupportsubscription
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  • J Offline
    J Offline
    jinapatton
    wrote last edited by
    #1

    For other site visitors, this product was fantastic when I needed it as a home residential person using it to prove to xfinitity / comcast that the issue was on their side and not mine.

    As I am no longer with them I've also had no more internet issues even reflected on this site.

    How does one actively cancel their subscription?

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    • J Offline
      J Offline
      jinapatton
      wrote last edited by
      #2

      Following up, can I please get help in regards to this, I don't want to have to go to my payment source.

      1 Reply Last reply
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      • OutagesIO_SupportO Offline
        OutagesIO_SupportO Offline
        OutagesIO_Support
        wrote last edited by
        #3

        Hi,

        Our apologies for this, the site is not sending notifications so we'll look into that.
        Members can cancel any time by visiting their Paypal account and cancelling.
        The other option is to send the Paypal subscription ID and agent ID to support asking to cancel and they can do it for you.

        Regards,
        OutagesIO Support

        Search engines favor deep pockets making it difficult to find services like OutagesIO.
        To help us, you could leave a Google review, or share your reports in forums, or social media.
        You could mention us in articles, and perhaps someone would review us.
        We count on satisfied members spreading the word!

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        • J Offline
          J Offline
          jinapatton
          wrote last edited by
          #4

          Thank you, please close this and the below ticket I opened.

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          • OutagesIO_SupportO OutagesIO_Support marked this topic as a question
          • OutagesIO_SupportO OutagesIO_Support has marked this topic as solved
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