OutagesIO Support Forums
Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).Learn more by visiting our web site, www.outagesio.com
Switched to a different ISP after using OutagesIO
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We appreciate hearing how OutagesIO helps you solve problems - here's another email we received from an IT guy troubleshooting a customer's connection issues. Glad to hear it helped!
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Customer issue solved by switching Internet providers
In one case the problem appeared to have existed on the customer's equipment, but I had an ongoing saga with their previous ISP trying to get them to repair a VDSL line fault. They repaired the line but outages were still occurring somewhere within the ISP equipment, as in the end we switched ISP and the problem is resolved, as proved by outagesio monitoring!
I reconfigured the clients entire WiFi network (several point-to-point connections across a large site) - full factory reset and set up from new, and the intermittent issues seem to have disappeared.
Thanks again for such a helpful tool, and the great support. I'll be sure to recommend the service to others. I've got a couple of websites where I'll add blog posts to promote your services.
Ben