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Apparently Echo Network Service was installed in the process. Is it safe to uninstall?

Thanks, I'll bring up the dashboard for 130869.

The confusion started when the dashboard disappeared and a new screen came up, for the agents. I didn't realize I could get the dashboard by clicking on the right side of 130869. Now I have the dashboard back. Do I need to completee the installation of 130874 to uninstall it?

I installed 130874 by mistake. How do I get rid of it?

When I load OutagesIO, it showed Agent 130869 Active, but I could not see any data. It looked like it wanted me to complete the installation by downloading .MSI, which I did. Now it shows another Agent in the Prestaging Level. I'm lost. What do I need to do to see the data? Was I supposed to install .MSI?

These were new activation codes and it worked. Me bad, I forgot about the email.

Please fix the following input errors:

MAC or Activation Code is wrong.

Yes, start over.

I received the agent today. I attempted to activate it as before, but it rejected the activation codes. Do I need new ones?

I connected both

Please stand by

Re-starting. IP ends in 109

Confirmed. The one connected has the first MAC address.

You have me questioning if I did use the new one. Assuming I'm right, when the "new" one is connected, there's a solid red light in the front but no green light under LAN. My router sees it. When I replace it with the "old" one, the red light keeps blinking and there's a green light under LAN. My router doesn't see it. I'm pretty sure I know which one is "new" as I noticed that there was no green light (as opposed to "old" one.) The "new" MAC address is 22:3B:87:07:1A:83

Red light is solid but no other lights in the front. It does have an IP address.

I plugged it to the LAN port, which is blinking. But not activity.

I had to re-open the enveloppe you sent me. Yes, it's the same.

I don't care. 1 30782

s ago
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Just received it. Per your instructions, I'm swapping out the old one and will return it to you.

Just received it. Per your instructions, I'm swapping out the old one and will return it to you.