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    OutagesIO Support Forums

    Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting our web site, www.outagesio.com

    Security scans settings not saving

    OutagesIO features, agent or service questions
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    • K
      kasper1985 last edited by

      Hi,

      I have just upgraded to extended. When trying to setup a security port scan with for example ports 80,443 and 32400 the settings do not save whatever i try.

      It always defaults back to 80, 443 and every 10 minutes. I want to set it up to run once a day since it's a home connection and not critical.

      Another question: Is there any option to choose another location for the ping tests? I am located in the Netherlands so more local server would give more realistic ping results.

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      • OutagesIO_Support
        OutagesIO_Support Moderator last edited by

        Hi,

        Can you share the agent ID please so we can look and see what's going on.

        Regards,
        OutagesIO Support

        Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
        Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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        • OutagesIO_Support
          OutagesIO_Support Moderator last edited by

          Hi,

          I asked the developers about tihs and the problem is the help/information doesn't show that the scan only runs from port 1 to 1024.

          We tested allowing a much larger range of ports and the problem was that when there are a large number of scans and ports, they take much too long to run. Also, most standard ports are under 1024.

          I have created a new issue to not only add this mention but also to see if there is anything else we might be able to to in order to raise that port limit.

          Regards,
          OutagesIO Support

          Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
          Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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