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Monitor your Internet service and provider

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  5. Security scans settings not saving
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Security scans settings not saving

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
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  • K Offline
    K Offline
    kasper1985
    wrote on last edited by
    #1

    Hi,

    I have just upgraded to extended. When trying to setup a security port scan with for example ports 80,443 and 32400 the settings do not save whatever i try.

    It always defaults back to 80, 443 and every 10 minutes. I want to set it up to run once a day since it's a home connection and not critical.

    Another question: Is there any option to choose another location for the ping tests? I am located in the Netherlands so more local server would give more realistic ping results.

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    • OutagesIO_SupportO Offline
      OutagesIO_SupportO Offline
      OutagesIO_Support
      wrote on last edited by
      #2

      Hi,

      Can you share the agent ID please so we can look and see what's going on.

      Regards,
      OutagesIO Support

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      • OutagesIO_SupportO Offline
        OutagesIO_SupportO Offline
        OutagesIO_Support
        wrote on last edited by
        #3

        Hi,

        I asked the developers about tihs and the problem is the help/information doesn't show that the scan only runs from port 1 to 1024.

        We tested allowing a much larger range of ports and the problem was that when there are a large number of scans and ports, they take much too long to run. Also, most standard ports are under 1024.

        I have created a new issue to not only add this mention but also to see if there is anything else we might be able to to in order to raise that port limit.

        Regards,
        OutagesIO Support

        Search engines favor deep pockets making it difficult to find services like OutagesIO.
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