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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Where do you dl the agent ?

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
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  • T Offline
    T Offline
    thatann44
    wrote on last edited by
    #1

    Hello,

    I've setup a new account but I don't see any place in my profile to download the agent or access the dashboard.

    First, it is always redirecting to the survey. I've no options other than the one attached.

    Please help

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    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #2

    Hi,

    If you mean the sign up questions, yes, you have to answer those in order to complete the sign up process. That information is incredibly important to us. Without knowing how you found us, it makes it hard for others to find the service too. Deep pocket corporations can always outbid us making it hard for consumers to find a tool like this.

    When you log into the app (app.outagesio.com), you'll see the Agents menu item.

    Click on that and you will see a 'Create software agent' option.

    This is where you pick the operating system you're installing on and follow the instructions and within a couple of minutes, you'll have an agent installed monitoring your Internet service. Give it a while to gather up information of course.

    Let us know if you have any problems.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
    0
  • T Offline
    T Offline
    thatann44
    wrote on last edited by
    #3

    I did answer the survey but I am still being redirected to the same survey all the time. Tried with every browser. No Agent menu Item. If you look at the attachment I took some screenshots.

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    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #4

    Hi,

    I don't see an attachment but let me have a dev look at your account and see what is going on.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #5

    Hi,

    Can you try again please. There seemed to have been an issue with the sign up pages. You should be able to complete the sign up now.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
    0

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