Reset agent option deleted entire agent!

[hansolav]

I moved my software agent to another network and used the "Reset" option in the dashboard.
I got an error about "SQL referential integrity constraint violated". When I refreshed my agent list the agent was totally gone! I had a 30 day premium plan on this agent so I would like it back.

Agent id was 128191. Can you help?

-Hans

[hansolav]

I have created a new agent with id 128193 so if you could transfer my premium purchase to this agent, that would also be fine.

[OutagesIO_Support]

Hi,

Thanks for taking the time to report this.

I see that our dev reached out and took care of the problem over the weekend.

If there is anything else you need, please feel free to ask here and we'll be happy to help.

Thanks for using OutagesIO.