• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Reset agent option deleted entire agent!

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
3 Posts 2 Posters 125 Views
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • H Offline
    H Offline
    hansolav
    wrote on last edited by
    #1

    I moved my software agent to another network and used the "Reset" option in the dashboard.
    I got an error about "SQL referential integrity constraint violated". When I refreshed my agent list the agent was totally gone! I had a 30 day premium plan on this agent so I would like it back.

    Agent id was 128191. Can you help?

    -Hans

    1 Reply Last reply
    0
  • H Offline
    H Offline
    hansolav
    wrote on last edited by
    #2

    I have created a new agent with id 128193 so if you could transfer my premium purchase to this agent, that would also be fine.

    1 Reply Last reply
    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #3

    Hi,

    Thanks for taking the time to report this.

    I see that our dev reached out and took care of the problem over the weekend.

    If there is anything else you need, please feel free to ask here and we'll be happy to help.

    Thanks for using OutagesIO.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
    0

  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups