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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Hardware Agent Email Not Received

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
hardware agentactiveemail
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  • J Offline
    J Offline
    jeffandmel2010
    wrote on last edited by
    #1

    Hello,
    I recently purchased a hardware agent and am attempting to set it up. The online instructions say I should've received an email with the MAC address and activation code. However the only email I've received regarding the hardware agent purchase is the paypal receipt. Can you send/resend the email?

    Thanks!

    OutagesIO_SupportO 1 Reply Last reply
    1
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    replied to jeffandmel2010 on last edited by
    #2

    Hi,

    We received the email at support as well and re-sent the activation email. We don't see a bounce so it must be in your spam box or it was blocked by your mail service.

    If that is the case, please be sure to whitelist the domains so that you don't miss out on any important emails while using the service.

    Hope you received it by the time this reply was sent :).

    Regards,
    OutagesIO Support

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