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    OutagesIO Support Forums

    Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting our web site, www.outagesio.com

    Hardware Agent Email Not Received

    OutagesIO features, agent or service questions
    hardware agent active email
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    • J
      jeffandmel2010 last edited by

      Hello,
      I recently purchased a hardware agent and am attempting to set it up. The online instructions say I should've received an email with the MAC address and activation code. However the only email I've received regarding the hardware agent purchase is the paypal receipt. Can you send/resend the email?

      Thanks!

      OutagesIO_Support 1 Reply Last reply Reply Quote 1
      • OutagesIO_Support
        OutagesIO_Support Moderator @jeffandmel2010 last edited by

        Hi,

        We received the email at support as well and re-sent the activation email. We don't see a bounce so it must be in your spam box or it was blocked by your mail service.

        If that is the case, please be sure to whitelist the domains so that you don't miss out on any important emails while using the service.

        Hope you received it by the time this reply was sent :).

        Regards,
        OutagesIO Support

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