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Monitor your Internet service and provider

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Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.

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Scheduled Pinned Locked Moved Solved Windows
beginnerstartingoutagesno outage noted
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  • D Offline
    D Offline
    dberges
    wrote on last edited by
    #1

    I'm a rookie and can't seem to figure this out. I think i have an agent working, i'm getting PING chart, but everything else is blank and i know i've had outages. i really am just trying to find a way to track AlticeOne Optimum internet drops. They're short, but frequent (a couple times a day).
    Help?

    SBKS 1 Reply Last reply
    0
    • D dberges

      I'm a rookie and can't seem to figure this out. I think i have an agent working, i'm getting PING chart, but everything else is blank and i know i've had outages. i really am just trying to find a way to track AlticeOne Optimum internet drops. They're short, but frequent (a couple times a day).
      Help?

      SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by SBK
      #2

      @dberges

      Hi Dave,

      I see you were installing twice the agent on the same PC (ids 129143 and 129196) and then you installed on a new one (id 129201)

      I bet you are referring to the last one since the other one is not connected (software uninstalled or something else)

      This agent was created almost 10 hours ago but so far no IP outage has been recorded.

      Consider that the disconnections could also be unrelated to IP outages but I suggest to let it run for at least 48 hours before analyzing what is happening to the connection

      Anyway just check the pings graph
      b22ca079-9164-4745-b6a2-8f6949c2fc88-image.png
      You can see that some info was missing from the agent even if no outage was recorded

      Ed (K.)
      Development Team

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