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I'm a rookie and can't seem to figure this out. I think i have an agent working, i'm getting PING chart, but everything else is blank and i know i've had outages. i really am just trying to find a way to track AlticeOne Optimum internet drops. They're short, but frequent (a couple times a day).
SBK last edited by SBK
I see you were installing twice the agent on the same PC (ids 129143 and 129196) and then you installed on a new one (id 129201)
I bet you are referring to the last one since the other one is not connected (software uninstalled or something else)
This agent was created almost 10 hours ago but so far no IP outage has been recorded.
Consider that the disconnections could also be unrelated to IP outages but I suggest to let it run for at least 48 hours before analyzing what is happening to the connection
Anyway just check the pings graph
You can see that some info was missing from the agent even if no outage was recorded