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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Getting started

Scheduled Pinned Locked Moved Solved Windows
beginnerstartingoutagesno outage noted
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  • D Offline
    D Offline
    dberges
    wrote on last edited by
    #1

    I'm a rookie and can't seem to figure this out. I think i have an agent working, i'm getting PING chart, but everything else is blank and i know i've had outages. i really am just trying to find a way to track AlticeOne Optimum internet drops. They're short, but frequent (a couple times a day).
    Help?

    SBKS 1 Reply Last reply
    0
  • SBKS Offline
    SBKS Offline
    SBK
    replied to dberges on last edited by SBK
    #2

    @dberges

    Hi Dave,

    I see you were installing twice the agent on the same PC (ids 129143 and 129196) and then you installed on a new one (id 129201)

    I bet you are referring to the last one since the other one is not connected (software uninstalled or something else)

    This agent was created almost 10 hours ago but so far no IP outage has been recorded.

    Consider that the disconnections could also be unrelated to IP outages but I suggest to let it run for at least 48 hours before analyzing what is happening to the connection

    Anyway just check the pings graph
    b22ca079-9164-4745-b6a2-8f6949c2fc88-image.png
    You can see that some info was missing from the agent even if no outage was recorded

    Ed (K.)
    OutagesIO Development Team

    1 Reply Last reply
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