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Monitor your Internet service and provider

Information and Support

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  4. OutagesIO features, agent or service questions
  5. Ordered subscription for the wrong agent
Automatically monitor your Internet service and provider with alerts to problems
Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.

Ordered subscription for the wrong agent

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
agentsubscriptionhelp
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  • B Offline
    B Offline
    brendan-techdoz
    wrote on last edited by
    #1

    I ordered a subscription but it was applied to the wrong agent on my account, how do I get this corrected? Ordered for 130089, meant to order for 130090.

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    • OutagesIO_SupportO Offline
      OutagesIO_SupportO Offline
      OutagesIO_Support
      wrote on last edited by
      #2

      @brendan-techdoz said in Ordered subscription for the wrong agent:

      130090

      Hi,

      Not a problem, the subscription was moved to the other agent for you.

      Thanks for using OutagesIO.

      Regards,
      OutagesIO Support

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