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Monitor your Internet service and provider

Information and Support

Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

Microsoft Defender SmartScreen

Scheduled Pinned Locked Moved Solved Windows
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  • J Offline
    J Offline
    jjuly
    wrote on last edited by
    #1

    OS Windows 10 home

    After downloading the software app, when attempting to unzip the file, I get this …..

    Microsoft Defender SmartScreen prevented an unrecognized app from starting.

    Running this app might put your PC at risk.

    App:

    NutPile_Networks_Service_Installer_V1.58.2002_Release.exe

    Publisher:

    Logicore Networks

    Comments, suggestions?

    1 Reply Last reply
    0
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #2

    Hi,

    There is a video on the installation process on the top page of www.outagesio.com.

    If you're running a Microsoft or other virus protection scanner, you may get a screen asking if it's okay

    to run this application. Click OK or whatever your virus scanner requests to approve the installation.

    On Windows 10, click on the "More Info" link you'll see the "Run Anyway" link appear. Click that and the install will begin.

    This is Windows being overly protective in an odd way. They charge us yearly fees for a certification yet their operating system still does exactly what you've just explained. We don't understand it :). When we originally started, the project was called NutPile Networks (www.nutpile.com) and we've since changed the name but have been so busy with site/service related work that changing the code/names has taken a back seat. It's easier to explain to people that it's ok, it's our software, just has the original name.

    BTW, to ensure a proper installation, there are two other points I should mention.

    Make sure that you're logged into your PC with full administrator privileges. This is important because a lower level account may not allow the installer to install the software as it needs to.

    The second thing is making sure you've removed any previous copy of the agent if there was one installed before. If you don't, the installer may install two copies and neither will work.

    I hope this helps you to complete the installation.

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

    1 Reply Last reply
    0
  • OutagesIO_SupportO OutagesIO_Support marked this topic as a question on
  • OutagesIO_SupportO OutagesIO_Support has marked this topic as solved on

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