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    OutagesIO Support Forums

    Information, Support and FAQ relating to OutagesIO. Monitor your Internet service and provider with optional alerts to connection issues or downtime. For home, small business, IT companies and enterprise. Tracks Internet and provider reliability with useful proof. For Windows 7, 8, 10, Centos 7, 8, Debian 7, Ubuntu, ARM (Raspberry, Tinker Board, etc).

    Learn more by visiting our web site, www.outagesio.com

    Why so many outages?

    OutagesIO features, agent or service questions
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    • O
      orrette last edited by

      I have a very basic residential setup. One cable modem (Spectrum) and one wireless router. I enrolled in OutagesIO online monitoring to see what info it could provide on the many short outages I am experiencing. Well, the monitoring is very active! I am finding many outages of 10 sec to 2.5 minutes that seem to be grouped in the morning and then early afternoon, daily. The outage is sometimes preceded by a period of noticeably slower internet speed. Spectrum says "not me!" of course.

      My question is this: when the monitoring identifies "Provider" as being the location of the outage, does that include the modem, or is the modem considered part of the local network? Thank you.

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        orrette last edited by

        This post is deleted!
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        • OutagesIO_Support
          OutagesIO_Support Moderator last edited by

          Hi,

          To properly answer this, could you share your agent ID so I can take a look first.

          Regards,
          OutagesIO Support

          Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
          Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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          • OutagesIO_Support
            OutagesIO_Support Moderator last edited by

            Hi, I created your own post so it does not get lost in the other persons post.

            Regards,
            OutagesIO Support

            Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
            Would you please take a moment to leave a Google review, it could help improve our chances of being found.

            1 Reply Last reply Reply Quote 0
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