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Agent installer errors out

Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions
installerubuntu22.04
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  • A Offline
    A Offline
    achong99
    wrote on last edited by
    #1

    Hello,
    I ran the installer “starter.sh” on a ubuntu 22.04 box, this is the error I’m getting. Please help!
    ee08aed1-8dd0-4a18-bea1-3d97467b58ab-image.png

    SBKS 1 Reply Last reply
    0
    • A achong99

      Hello,
      I ran the installer “starter.sh” on a ubuntu 22.04 box, this is the error I’m getting. Please help!
      ee08aed1-8dd0-4a18-bea1-3d97467b58ab-image.png

      SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by OutagesIO_Support
      #2

      @achong99

      I bet this is related to the agent 129674.

      If that is the case please follow the instructions in the page where you can download the script.

      To do that please access to your list of agents and follow the link "...Click to complete" and you'll see the steps to complete to have the script correctly executing the process.

      If you follow the instructions, it's pretty straight forward and you should quickly have an agent running.

      Let me know if this helped solving this issue

      Ed (K.)
      Development Team

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      • A Offline
        A Offline
        achong99
        wrote on last edited by
        #3

        Hi Ed K,
        We've got it now - had to look for the correct link to get the proper detailed instructions. Agent is up and running, thank you! Case closed!

        1 Reply Last reply
        1
        • OutagesIO_SupportO Offline
          OutagesIO_SupportO Offline
          OutagesIO_Support
          wrote on last edited by
          #4

          Thank you for letting us know. Glad you got it.

          Regards,
          OutagesIO Support

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