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SMS notification option grayed out
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Hello, I'm trying to enable SMS notification, but the option is "dimmed out" (i.e. when I click the option to turn on SMS notifications, the "switch" doesn't move). I have a paid subscription and I'm able to enable the email notification. I have a hardware module. Could this be a configuration issue on the server end of things? Thanks
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Hi,
SMS was an option for our enterprise members only but it shows up because offering it to Extended reports members was being considered. SMS have an additional cost of a penny per SMS since there is a cost for the service as well to offer this.
It could be added if there was enough interest and would have to go in the list of things to do.
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Fair enough. I can get the same functionality by configuring your email notifications to use [phone number]@[carrier's email].com. Just wanted to make sure I was seeing everything I was supposed to. Appreciate the response.
