Migrating networks

[stevothetubaman]

My yellow box seems to not like the new network I attempted to move it to. Is there something that I need to do when migrating to a new network?

To note:
This was installed with my routers default configuration, but I've since created Vlans. All other devices work except for this one. I'm able to plug a laptop into the same port and obtain an IP address and get to the Internet.

[SBK]

If you are referring to agent 131196, I do see it active and working properly.
Can you please explain a bit more what is wrong with moving it to a new network?

[stevothetubaman]

@SBK You see it working because I moved it back to the network scheme is was on prior. If I were to move it to another port on a different VLan (different address/DHCP/DNS) it will not pull an IP, populate the webpage, and just have a blinking status light.

[SBK]

OK, at least an explanation of why I was seeing it online :-)

I am assuming that to move your agent from one port to another port you are powering it off and once connected powering it on again, right ?

[SBK]

I am seeing an inactive now so i bet you are doing so but cannot see it coming up online i.e. from that port the agent doesn't have the possibility to contact the DHCP server and/or have access to internet

[stevothetubaman]

@SBK Just did it again per your guidance, and it's just steady flashing saying inactive on the dashboard. I've done the following when moving:

1. Unpower>move ports>repower
   2.Move ports>unpower>repower

Is there a way I can factory reset the device?

Also to note: I do not have MAC filtering, or sticky IP's set.

[SBK]

I am trying to chat with you here in the forum, can you see it ?

[SBK]

It seems you were able finally to assign it to the network 69
Would you share what solved it ?

[stevothetubaman]

Kind of... I swapped it over to a switch that provides access to that same vlan subnet, and it was able to obtain an address that way. It doesn't seem to like being told what vlan to be a part of at the router interface. Still a mystery, but at least I've got a work around. Thanks again for your help in troubleshooting!