Information, Support and FAQ forums for OutagesIO
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Beyong your provider outages
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You announced a few weeks ago that you were stopping logging beyond your provider outages. I’m still getting these. Have you not done this yet or do I need to upgrade my agents first?
Many of the outages I am seeing by getting emails are not being logged in the dashboard. Is this because they are very short duration? The ones that are logged are usually in Denver 10 hops away, which is not of any concern.
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You announced a few weeks ago that you were stopping logging beyond your provider outages. I’m still getting these.
Have you not done this yet or do I need to upgrade my agents first?
Hi, no we've not removed those yet. It seems some want to know about beyond problems even if it is only informational.
The notice was eventually taken down.
Many of the outages I am seeing by getting emails are not being logged in the dashboard. Is this because they are very
short duration? The ones that are logged are usually in Denver 10 hops away, which is not of any concern.
Do you mean specifically outages or Inactive and maybe Disconnected emails? The emails will specify if the event is only known as Inactive or Disconnected unless there is specifically an IP outage. If there is no IP outage, the emails won't mention outages.
You can control those emails from the Notifications menu if you don't want to know about Inactive.
