Missing Activation Code

[adamjson]

I can see the mac address is printed on the device, but I don't see an activation code and I haven't received any email with one. Also, should the mac address contain colons when I enter it?

[adamjson]

@adamjson Oops, nevermind. I found the email.

[OutagesIO_Support]

Hi,

I re-sent the email in case you don't have it. Check your spam folder depending on whom your email is provided by. Some email services are way too aggressive. Then be sure to whitelist the outagesio.com email otherwise, you'll miss the next ones too.

[adamjson]

@OutagesIO_Support Wow, thanks for the quick reply! I was able to activate it. Thanks!

[OutagesIO_Support]

Glad you got it.