Track Internet disconnections, provider outages with historical data, and automated speed testing.
For Windows, Linux, ARM64, ARMa7. Learn more by visiting www.outagesio.com
Notice: If you created an account on app.outagesio.com, simply use the same credentials to log in here.
Transfer subscription to hardware agent
-
wrote on Sep 15, 2022, 3:12 PM last edited by
Hi,
I purchased a 6 month extended subscription for my SW agent on my Desktop PC. I've bought a hardware agent now so I don't have to leave my PC on 24/7
How do I transfer my subscription from my SW Agent to a HW agent?
Many thanks
Shah -
Hi,
I purchased a 6 month extended subscription for my SW agent on my Desktop PC. I've bought a hardware agent now so I don't have to leave my PC on 24/7
How do I transfer my subscription from my SW Agent to a HW agent?
Many thanks
Shahwrote on Sep 15, 2022, 3:34 PM last edited by OutagesIO_Support Sep 15, 2022, 8:59 AMHi,
As long as the agent you wish to convert from is still active with Extended, just send us the previous agent ID and the new agent ID for the hardware once activated. We'll move that over for you.
-
Hi,
As long as the agent you wish to convert from is still active with Extended, just send us the previous agent ID and the new agent ID for the hardware once activated. We'll move that over for you.
wrote on Sep 15, 2022, 4:28 PM last edited by@OutagesIO_Support Thank you
SW Agent ID: 129631 (Community License)
HW Agent ID: 129632 (Extended License)Please could you transfer from SW Agent to HW Agent.
Many thanks
Shah -
@OutagesIO_Support Thank you
SW Agent ID: 129631 (Community License)
HW Agent ID: 129632 (Extended License)Please could you transfer from SW Agent to HW Agent.
Many thanks
Shahwrote on Sep 15, 2022, 5:49 PM last edited by@shahinfard
Hi,Please double check that all the settings are now associated to the HW agent.