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Monitor your Internet service and provider

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Automatically monitor your Internet service and provider with optional alerts to problems
Monitor your Internet services or devices to ensure they are always online. Tracks Internet connectivity and speeds with useful proof. For Windows, Linux, ARM (Raspberry, Tinker Board, etc).
Learn more by visiting www.outagesio.com

How do I restart Agent that has been disconnected

Scheduled Pinned Locked Moved Solved Windows
disconnectedagentrestart
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  • L Offline
    L Offline
    LTMiniard
    wrote on last edited by
    #1

    My agent shows disconnected. How do I restart it?

    1 Reply Last reply
    0
  • OutagesIO_SupportO OutagesIO_Support marked this topic as a question on
  • OutagesIO_SupportO Offline
    OutagesIO_SupportO Offline
    OutagesIO_Support Moderator
    wrote on last edited by
    #2

    Hi, Did no one reply to this or did you start another question that gave you the solution?

    Regards,
    OutagesIO Support

    Search engines favor deep pockets and popularity making it difficult to find services like OutagesIO.
    Would you please take a moment to leave a Google review, it could help improve our chances of being found.

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    0
  • S Offline
    S Offline
    soladmin
    wrote on last edited by
    #3

    Agent 130321 shows disconnected what do i do?

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    0
  • SBKS Offline
    SBKS Offline
    SBK
    wrote on last edited by
    #4

    Hi,
    Is the agent connected to the network using the WAN port ?

    Ed (K.)
    OutagesIO Development Team

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    0
  • S Offline
    S Offline
    soladmin
    wrote on last edited by
    #5

    Yes.
    If you guys check the support email there is more info there

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    0
  • SBKS Offline
    SBKS Offline
    SBK
    wrote on last edited by
    #6

    Would you mind post here?

    Ed (K.)
    OutagesIO Development Team

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    0
  • S Offline
    S Offline
    soladmin
    wrote on last edited by
    #7

    Well i cannot post that on a public forum. On the email i have my public ip and opened port 22 and whitelisted your ip so you guys can have a look at your hardware and fix it.
    Or you tell me what to do to troubleshoot this?

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  • SBKS Offline
    SBKS Offline
    SBK
    wrote on last edited by
    #8

    I am contacting you via email right now

    Ed (K.)
    OutagesIO Development Team

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    0
  • SBKS Offline
    SBKS Offline
    SBK
    wrote on last edited by
    #9

    Now it is ok
    It seems that the NTP was not working correctly on your device but I need more time to evaluate all the things I have been testing.
    The HW agent is now with the latest firmware which I know is stable.
    Sorry again for the misunderstanding

    Ed (K.)
    OutagesIO Development Team

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    0
  • OutagesIO_SupportO OutagesIO_Support has marked this topic as solved on

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