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We can get your agent/s back up within a few minutes. Please see this post.
https://support.outagesio.com/topic/295/urgent-yellow-hardware-agent-owners/4
Now it is ok
It seems that the NTP was not working correctly on your device but I need more time to evaluate all the things I have been testing.
The HW agent is now with the latest firmware which I know is stable.
Sorry again for the misunderstanding