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How do I restart disconnected hardware agent?
Scheduled Pinned Locked Moved Windows hardware agent disconnected restart

0 Votes

3 Posts

156 Views

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@jwladd
As far as I can see your agent ID 129676 is correctly working

Can you please, share anyway what was happening at the time of this post ?
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Agent going into the status of 'Disconnected' when I have not turned off my PC
Scheduled Pinned Locked Moved Solved OutagesIO features, agent or service questions agent disconnected not turned off

1 Votes

79 Posts

895 Views

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Thanks for the update. Glad it's working now.
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How do I restart Agent that has been disconnected
Scheduled Pinned Locked Moved Solved Windows disconnected agent restart

0 Votes

9 Posts

382 Views

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Now it is ok
It seems that the NTP was not working correctly on your device but I need more time to evaluate all the things I have been testing.
The HW agent is now with the latest firmware which I know is stable.
Sorry again for the misunderstanding
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Internal outages
Scheduled Pinned Locked Moved Windows internal outages disconnected

0 Votes

2 Posts

164 Views

O

Hi,

This seems to have been missed somehow. Has your problem been solved?

Information and Support

How do I restart disconnected hardware agent?

Agent going into the status of 'Disconnected' when I have not turned off my PC

How do I restart Agent that has been disconnected

Internal outages