Hi, can we consider this closed at this point?
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No wifi config option on wifi device -
2.5Gbps Hardware Agent Repeatedly "Rebooting", Missing Data@recalc
I just need you to confirm that the agent is connected to the WeLink network since as far as I can see , now the agent is behaving as expected. -
2.5Gbps Hardware Agent Repeatedly "Rebooting", Missing DataNo, it's fine, it will reboot at 3am UTC time and does every day.
Just didn't know if it was online or not. -
2.5Gbps Hardware Agent Repeatedly "Rebooting", Missing DataCan you power cycle your agent again please. Then let us know if it's working now.
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2.5Gbps Hardware cannot be activatedYou're very welcome and thanks for bringing it up.
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2.5Gbps Hardware cannot be activatedSure, I'll initiate a private chat with you.
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2.5Gbps Hardware cannot be activatedIf you can give us ssh access, we can also determine if there is something wrong with that particular device. If we can solve the problem, that's one thing but if not, we would ask you to return the one you have for a replacement.
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2.5Gbps Hardware cannot be activatedThe problem is that we do not see any communications what so ever from this agent, 131242 so not sure how we can help until it communicates.
Can you give us remote ssh access to the device? If so, we can get on it directly to see what's going on. You can provide the details in chat on this site.
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2.5Gbps Hardware cannot be activatedOk,have to wait for input on this to see what happens.
Have you tried connecting either to another switch?
Can you describe your setup if you have more than one switch?
Have you tried connecting the agents directly to your providers router/modem to see what happens? -
2.5Gbps Hardware cannot be activatedCorrect, I see 130168 active but 131242 still offline
Did you already power cycle the 131242 ?
