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  5. Setting Static IP on Hardware Agent
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Setting Static IP on Hardware Agent

Scheduled Pinned Locked Moved OutagesIO features, agent or service questions
linuxstaticiphardware agent
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  • QA1PPQ Offline
    QA1PPQ Offline
    QA1PP
    wrote on last edited by
    #1

    I'm looking at switching from the software agents to hardware agents, but want to know if it's possible to assign a static IP to them so I can give them a public static IP and have it sit outside of our firewall to monitor one of our ISPs. Do you lock down the Linux terminal, or provide root credentials for it? - Thanks!

    SBKS OutagesIO_SupportO 3 Replies Last reply
    1
    • QA1PPQ QA1PP

      I'm looking at switching from the software agents to hardware agents, but want to know if it's possible to assign a static IP to them so I can give them a public static IP and have it sit outside of our firewall to monitor one of our ISPs. Do you lock down the Linux terminal, or provide root credentials for it? - Thanks!

      SBKS Offline
      SBKS Offline
      SBK
      wrote on last edited by
      #2

      @QA1PP

      Hi,

      If you access the dashboard of your software agent you have a menu option named "Available packages" where you can buy an hardware agent (you will be redirected to the main site to do so)

      We don't provide credentials for HW agents but you can use DDNS which is free for both SW and HW agent and eventually can help

      Another way, if you have an internal DHCP, is to reserve a local IP and then associate that local IP to the public IP you want

      Hope this helps

      Ed (K.)
      Development Team

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      0
      • QA1PPQ QA1PP

        I'm looking at switching from the software agents to hardware agents, but want to know if it's possible to assign a static IP to them so I can give them a public static IP and have it sit outside of our firewall to monitor one of our ISPs. Do you lock down the Linux terminal, or provide root credentials for it? - Thanks!

        SBKS Offline
        SBKS Offline
        SBK
        wrote on last edited by
        #3

        @QA1PP

        I was looking at your attempts of installing also Raspberry Pi agents

        That is also another chance, since you can control the HW and install our software on it

        Ed (K.)
        Development Team

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        • QA1PPQ Offline
          QA1PPQ Offline
          QA1PP
          wrote on last edited by
          #4

          Thanks for the quick response! I think I'll try to give the Raspberry Pi or other custom Linux distro option another shot, since it would help me situate these probes upstream of the firewall.
          If they were downstream of the firewall, I could set them up with DHCP, but then would need to set up custom routing rules to keep them on respective ISPs ie: WAN-A vs WAN-B ... so we can monitor redundant connections independently.

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          • QA1PPQ QA1PP

            I'm looking at switching from the software agents to hardware agents, but want to know if it's possible to assign a static IP to them so I can give them a public static IP and have it sit outside of our firewall to monitor one of our ISPs. Do you lock down the Linux terminal, or provide root credentials for it? - Thanks!

            OutagesIO_SupportO Offline
            OutagesIO_SupportO Offline
            OutagesIO_Support
            wrote on last edited by
            #5

            @QA1PP

            Hi,

            Just one thing to keep in mind. These agents are not security hardened, they act as simple LAN side clients and have little security.

            That said, there are only two ports open on them. One is used for emergency purposes by our team and the other is for the DNS server that is built into the agent for DNS redundancy.

            Based on that, you can decide if it would matter or not if someone got into the device but it's unlikely.

            Regards,
            OutagesIO Support

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            • OutagesIO_SupportO Offline
              OutagesIO_SupportO Offline
              OutagesIO_Support
              wrote on last edited by
              #6

              So how is it going? Did you figure it out?

              Regards,
              OutagesIO Support

              Search engines favor deep pockets making it difficult to find services like OutagesIO.
              To help us, you could leave a Google review, or share your reports in forums, or social media.
              You could mention us in articles, and perhaps someone would review us.
              We count on satisfied members spreading the word!

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